Terms of Service

Acceptance of terms

By accessing and using stackcone.com (the "Site") or engaging stackcone's software development services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or Services.

stackcone ("we", "us", "our") reserves the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site or Services after changes constitutes acceptance of the updated Terms.

Description of services

stackcone provides AI implementation and software development services including but not limited to:

• AI Opportunity Audits and AI implementation
• AI agent development and AI automation for business
• AI customer support agents, knowledge assistants and voice agents
• Document and back-office automation
• Retrieval-Augmented Generation (RAG) systems
• Data pipelines, web and mobile applications that support these systems
• Cloud infrastructure and DevOps (AWS, GCP, Azure)

The Site serves as an informational resource showcasing our portfolio, blog content, and contact information. Services are provided on a project-by-project basis under separate written agreements.

Service engagements

All project work is governed by a separate written agreement between stackcone and the client. These Terms govern only the use of the Site and general conditions. Specific service deliverables, timelines, pricing, intellectual property rights, confidentiality obligations, and payment terms are defined in project-specific agreements.

No service engagement begins until both parties have signed a written agreement or statement of work. Contact form submissions and informal discussions do not constitute binding agreements.

Acceptable use of the site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site or related systems
• Engage in any activity that disrupts or interferes with the Site's functionality
• Scrape, harvest, or collect information about other users without permission
• Upload or transmit malicious code, viruses, or harmful content
• Impersonate stackcone or any other person or entity

Intellectual property

All content on the Site, including text, graphics, logos, images, software, and design, is the property of stackcone or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print content from the Site for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from Site content without our prior written permission.

Blog posts and technical guides may be shared with proper attribution and a link back to the original article on stackcone.com.

Third-party links and services

The Site may contain links to third-party websites, services, or resources (including but not limited to Google Analytics, Google Workspace, GitHub Pages, and social media platforms). We do not control or endorse these third-party sites and are not responsible for their content, privacy practices, or terms of service.

Your use of third-party services is at your own risk and subject to their respective terms and policies.

Disclaimer of warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. stackcone DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Site will be available, uninterrupted, secure, or error-free
• Content on the Site is accurate, complete, or current
• Any defects or errors will be corrected

Technical guides, blog posts, and code examples are provided for informational purposes and may not be suitable for your specific use case. You are responsible for testing and validating any code or advice before use in production systems.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, stackcone AND ITS AFFILIATES, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Our total liability for any claim arising from the use of the Site shall not exceed ₹10,000 INR (or $100 USD).

Indemnification

You agree to indemnify, defend, and hold harmless stackcone and its affiliates, employees, and contractors from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Site or Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or information you submit through the Site

Termination

We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms.

Upon termination, your right to use the Site immediately ceases. Sections of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will remain in effect.

Governing law and jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

Contact information

If you have questions about these Terms, please contact us:

stackcone
Email: hello@stackcone.com
Web: stackcone.com/contact